VIDEO TUTORIALS, TOOLS & TEMPLATES

Welcome to the toolbox for Tonemasters

TOOLS FOR SALES AND MARKETING

NETWORK research

  • Advantages of applying as a partnergroup

    VIDEOTUTORIAL

  • Download template to find potential customers and important persons

    TEMPLATE

FAQ.

  1. Have clear goals! If you don’t quite know what you want, it’s not easy for others to know either. …
  2. Be curious! Ask yourself which people you most want to spend time with.
  3. Be yourself! …
  4. Give something to the network!

SUCCESSFUL SALES MEETING

  • This is how you work with sales

    VIDEOTUTORIAL

  • Download template for the successful sales meeting

    TEMPLATE

FAQ.

Why have a sales strategy? It is important to have a good sales strategy if you want to achieve your sales goals. A good sales strategy must be supported by an action plan that focuses on areas of action and resources. AND personal contact – and follow-up. It is ALWAYS you who has to follow a sale to the door.

SALES E-BOOK

  • Tips for targeted sales

    VIDEOTUTORIAL

  • Download Ebook on how to work with your sales

    E-BOOKS

FAQ.

The key to becoming good at MER sales is to be able to see and hear the customer’s needs. Once you’ve learned to “spot” and “listen to” the customer’s needs, it’s hard to keep sales down. Therefore, start by learning to pay attention and listen to your customers. That way, you can better help them get what they want.

A good salesperson knows what questions to ask and when to ask them. Getting good at asking the right questions is extremely important if you are to be successful in sales. It’s always a good idea to ask questions like what, if, when, which, why, and who.

Definition. Cross-selling can be compared to additional sales, but to a greater extent means that the products that are “upselled” cross the same product category as the expected purchase.

Ask, listen and understand. You need to make room for the customer to open up information about their business and their expectations. The customer will find that you show interest in the pderson and their needs. It’s a good position for you to be in, and it builds trust.

The good customer experience comes from the customer feeling seen and met. It is important to find exactly the energy and attention that the customer expects – consciously or unconsciously. “When you develop a concept, you have to think customer behaviour and personality into the Cabal.

The absolute biggest pricing mistake you can make is to set your prices too low to start with ‘out of need’ or consistently give discounts to attract customers. Note. This does not mean that you should not make promotions at a discount, but if you always give a discount, then you will only attract a very price-focused customer segment.

How much do you cost per hour? Keep in mind that you cannot invoice all your hours to your customers, because you also need time for everything else in your company – administration, development, follow-up, production, etc. You also need to earn money for holidays and days off and for you to possibly get sick.

Your hourly rate should be your desired salary divided by the number of hours you work. Let’s take a simple example first. If you want to earn 40,000 a month before taxes and work 37 hours every week, that’s 480,000/year and about 1600 hours in a year. That adds up to about 300 kroner per hour.

When a company sells a product, there are some costs directly associated with the sale. The contribution margin is the part of the turnover (sales) that remains when these costs are paid. Contribution margin is thus the contribution that a given product can make to cover the company’s fixed costs.

Contribution margin / turnover x 100 = coverage This means that in order to calculate the coverage ratio, the contribution margin must be divided by the turnover to be multiplied by 100, which gives the figure as a percentage.

employment contract

  • Tips for the employment contract

    VIDEOTUTORIAL

  • Download contract template for your concluded agreements

    TEMPLATE

FAQ.

A contract is an oral or written agreement between persons or companies. A contract describes all the details of the agreement agreed by the parties. Contracts can be used for many different things, for example in connection with entering into a job, hiring, or partnerships.

A contract should at least contain a date marking, a receipt  of services and a handwritten signature or a digital signature.

According to the Contract Act, it is binding on both parties when the tenderer – e.g. you who sell your service – has made an offer that receives – buysone of the services – has accepted. The rules are clear: the agreement is binding, whether oral or written.

In most cases, a cancellation of agreement is not possible. An agreement is binding as soon as both pars have signed or otherwise confirmed the agreement.

A contract is concluded by two or more parties – whether natural or legal persons, companies or institutions – agreeing on a legal transaction, a purchase, a loan, the performance of a job or anything else, the content of which they have described in more or less detail in the agreement.

A contract should always be date marked. A contract should always be divided into sections that clearly describe the different points of the contract. A contract should always be described for a purpose that will facilitate the interpretation of the contract in the event of disputes.

In most cases, the contract is terminated by the break. But it gives the aggrieved part the right to claim damages or a reduction in price – if the contract includes a purchase or a price.

You cannot come and “regret” your signature afterwards, as you can with, for example, a purchase in a store. You may be lucky that the other party is willing to disregard the contract.

It is an examination of when and how an existing contract may cease to exist as a result of the contract being terminated. The general rule is that a contract part can terminate the agreement if there is default from one of the parts.

There are no rules about who must sign the purchase agreement first. Thus, it is up to the contract parts whether the buyer or seller signs first, or whether the contract parts meet and sign at the same time. It will often be practical considerations that determine whether the contractparts use one approach or the other.

When you as a tenderer have received an acceptance, the agreement is finally concluded. The acceptance may be oral, but it is important to secure written confirmation. You don’t have to write an actual formal agreement; the content of the agreement consists of the original offer, compared to the acceptance.

As soon as you put the signature on the agreement, you confirm that you are familiar with the content of the contract. The signature is therefore binding. You are obliged to comply with a contract as soon as you have signed it. You are not entitled to have the contract terminated, even if you regret shortly afterwards.

A contract is legally valid when you have actively entered into the agreement either orally or in writing. A contract is not valid if you have not done anything active to enter into the agreement. For example, if you have not responded to an offer, there is no legally valid contract.

In most cases, the contract is terminated by the breach. But it gives the aggrieved party the right to claim damages or a reduction in price – if the contract includes a purchase or a price. However, there must be a material breach.

annual wheel

  • Tips for filling out annual wheel

    VIDEOTUTORIAL

  • Download template for your Annual Wheel

    TEMPLATE

FAQ.

Planning is the initial, thought and logistical activities before the actual execution. Planning can be linear so that it is completely completed before the start of implementation – or it can be dynamic so that it continues throughout the implementation of the activity.

Planning is the key to getting an overview.  When we have an overview, it gives us peace and the opportunity to focus for a longer period of time. Without an overview, we have a high probability of spending a lot of unnecessary time to, for example, constantly have to decide: “what should I do now”, “what is most important”, “what do I want to do”.

7 tips for a better working day

  1. Multitasking is no-go. Many believe that they are good at multitasking and can easily have several tasks running at the same time. …it´s often not healthy for your brain.
  2. Complete the tasks. Almost done is not finished. …
  3. Work with priority to-do lists.
  4. Keep orden. …
  5. Do something – some tasks for routines and systems. …
  6. Email – exterminate replies within 24 hours. Close the email in the weekend – when its possible.
  7. Give yourself small breaks during the day – makes you more effective.

Create effective work passes in 45 minutes, where you prioritize your tasks according to what is most important and what is urgent, while putting the most difficult and complex tasks at the beginning of the day. No emails or unnecessary phone calls. Emails and phone calls are posted at the end of the day. Take active breaks of 10 – 15 min.  – every hour. Experts believe that our brain is not built to concentrate longer than 20-30 minutes at a time. Therefore, remember to take breaks. You become much more efficient when you work focused for a shorter period of time.

PRESS HANDLING

  • How to use the press

    VIDEOTUTORIAL

  • Powerpoint - how to use the press – also for your sales

    TEMPLATE

THE PRESS RELEASE

  • Golden rules for the production of press releases

    VIDEOTUTORIAL

  • Powerpoint - how to make your pressrelease

    TEMPLATE